The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

• Return Policy

• We are committed to providing quality training and reference materials for our clients. Should you be dissatisfied with your purchase for any reason, please contact us for return instructions.

  * Unless customer received a damaged or incorrect order, all returns are subject to a 20% return fee. Buyer pays return shipping.

  * Cancellations on events and webinars are accepted up to 10 business days before the scheduled event and are subject to a 20% cancellation fee.